A. Terms of Use, including License Terms (EULA)
Helgoboss Projects Effective: April 2026
1. Scope and Order of Precedence
1.1 The following Terms of Use apply to all services provided by Helgoboss Projects, hereinafter referred to as “we,” “us,” or “Provider,” to consumers (Section 13 BGB) and businesses (Section 14 BGB), hereinafter collectively referred to as “you,” “user,” or “customer.”
1.2 These Terms of Use constitute General Terms and Conditions within the meaning of §§ 305 et seq. BGB.
1.3 Any deviating General Terms and Conditions of the User shall not become part of the contract, even if we do not expressly object to their validity.
1.4 Product-specific provisions are contained in the respective product appendices. The product appendices are an integral part of the contract. In the event of conflicts, the following order of precedence applies: first the relevant product appendix, then these Terms of Use, and finally the Supplementary Terms for Businesses, where applicable.
1.5 References to the applicability of statutory provisions are for clarification purposes only. Even without such clarification, the statutory provisions apply to the extent they are not directly amended or expressly excluded in these Terms of Use.
2. Provider and Contact
2.1 The provider and contracting party is: Benjamin Klum, Helgoboss Projects Förstereistr. 40, 01099 Dresden, Germany Email: info@helgoboss.org Phone: +49 351 2728 6449 Website: www.helgoboss.org
2.2 The phone number is not a support hotline. Support is generally provided through the designated channels, typically via email or within the respective app, provided that a support contact is available there.
3. Subject Matter of the Agreement, Description of Services, and Basic Functionality of the Services
3.1 The subject matter of this agreement is the provision of software, apps, plugins, and associated online services, hereinafter collectively referred to as “Services.”
3.2 The scope, functionality, and system requirements of the Services are set forth in these Terms of Use, the respective product appendix, and the current product information (e.g., in the store listing, within the app, on our website, or in release notes).
3.3 The Services may be usable offline in whole or in part. Certain functions may require registration, an internet connection, a compatible device, specific operating system versions, or the integration of third-party services. The applicable requirements are set forth in the respective product appendix.
3.4 To the extent that the Services provide tools for the organization, management, synchronization, or other processing of User Content, we are generally obligated to provide the technical functionality, but not to ensure a specific economic or creative success, a specific suitability for a purpose intended by the User, or a specific compatibility with third-party software and devices, unless expressly agreed upon.
3.5 The Services are continuously being developed. A specific quality is only guaranteed to the extent that it is expressly agreed upon or is mandatorily required by law, in particular by regulations governing digital products.
4. Formation of the User Agreement, Contract Language, Contract Text
4.1 The presentation of the Services does not constitute a legally binding offer.
4.2 Conclusion of the contract for free features: A User Agreement is concluded as soon as we grant you permission to use the Services, for example by providing the app, activating an account, or enabling features.
4.3 Conclusion of the contract for paid features: For paid features, the contract is concluded depending on the method of purchase: a) App store purchase: The purchase and payment processing are handled by the respective store provider. We provide the digital content and features in accordance with these Terms of Use and the respective product appendix, unless the store process provides for a different allocation. b) Off-store purchase: To the extent that we offer payments outside of app stores, the contract for the paid provision of the respective feature is concluded during the off-store checkout process.
4.4 You may correct entries made during the registration or ordering process prior to completion using standard input methods.
4.5 The contract language is German. To the extent that translations are provided, they are for informational purposes only. In case of doubt, the German version shall prevail.
4.6 We do not store the contract text, including the Terms of Use valid at the time of conclusion of the contract, in such a way that it is always accessible to you in this specific version after the contract is concluded. You may save or print the Terms of Use prior to the conclusion of the contract.
5. Eligibility, Minimum Age
5.1 The Services are intended exclusively for users of legal age. By using the Services, you confirm that you are at least 18 years old.
5.2 Business users utilize the Services within the scope of their commercial or self-employed professional activities. Deviations apply only in accordance with the supplementary terms and conditions for businesses.
6. Prices, Subscriptions, One-Time Payments, Payment Processing
6.1 Use may be free in whole or in part. Fees may apply for certain features, in particular subscriptions or one-time payments.
6.2 Prices, scope of services, and any restrictions are set forth in the product description in the respective store, in the app, in the off-store checkout, and in the respective product appendix.
6.3 App Store purchases. For purchases and subscriptions via the Apple App Store or Google Play, billing, term, renewal, cancellation, reversal, and refunds are governed by the terms and mechanisms of the respective store provider. The information displayed to you during the ordering process is decisive.
6.4 Off-Store Purchases. To the extent we offer payments outside of the app stores, payment processing is handled by a payment service provider or Merchant of Record, specifically 2Checkout. Their terms and conditions apply in addition.
6.5 Trial Period: Where offered, the trial period is 14 days. Details are provided in the store or checkout process as well as in the respective product appendix.
6.6 Automatic Renewal: Where subscriptions are offered with automatic renewal, they will renew for the selected term unless canceled prior to expiration via the designated cancellation channels, such as the respective app store.
6.7 Off-Store Price Changes: We may change prices for billing periods beginning in the future if we notify you in writing at least 30 days in advance.
You may cancel the subscription on an extraordinary basis until the price change takes effect and terminate the subscription at the end of the current billing period.
6.8 Taxes. To the extent applicable by law, prices may include taxes or be shown exclusive of taxes. The presentation at the respective checkout is decisive.
7. User Account, Login Credentials, and Security
7.1 An account is required for certain features. Further details are set forth in the respective product appendix.
7.2 You are obligated to provide truthful, accurate, current, and complete information upon registration and to update any changes immediately, to the extent necessary for the performance of the contract.
7.3 Login credentials must be kept confidential and protected against access by third parties. If you suspect misuse, you must notify us immediately and change your password, if technically possible.
7.4 Actions taken using your account will be attributed to you, provided you are responsible for such use.
8. User Obligations, Permitted Use, Protection of the Services
8.1 Use is at your own risk. You are responsible for content that you store, upload, create, process, or share within the Services.
8.2 You are obligated to comply with legal requirements, in particular copyright, trademark, personality, and data protection laws, as well as other intellectual property rights of third parties.
8.3 You may not misuse the Services, in particular in a manner that impairs the stability, security, or functionality of the Services or infringes the rights of third parties.
8.4 The following are specifically prohibited: a) Publishing or transmitting contact information of third parties without authorization b) offensive, obscene, defamatory, violence-glorifying, racist, or otherwise criminal content c) protected material without the necessary rights d) content or actions that infringe upon the rights of third parties e) actions that disrupt technical processes, circumvent security measures, introduce malware, or overload systems f) automated access, scraping, or similar measures, unless expressly permitted
8.5 We are not obligated to review user content in advance. If we receive reports of illegal content or abuse, or if such circumstances otherwise come to light, we may block or remove content and suspend accounts to the extent necessary.
8.6 When taking measures under Section 8.5, we will take your interests into account to the extent this is compatible with security, abuse prevention, or legal obligations.
9. User Content, Rights of Use, Indemnification
9.1 You retain all rights to your content.
9.2 For the term of the agreement, you grant us the necessary, non-exclusive right to use your content to store, reproduce, process, and transmit it to the extent necessary to provide the features, in particular for hosting, synchronization, display, provision on your devices, as well as backup and restoration within the scope of technical backups.
9.3 If you share content with other users or invite users to a Space or other shared area, these users will be granted access in accordance with the role assigned to them and the permissions applicable to the respective area. The specific roles, permissions, and restrictions may depend, in particular, on the type of content involved, who is the owner or creator of the respective content, and which features are provided in the respective product.
Details can be found in the respective product appendix as well as in the product information or help documentation provided.
9.4 You shall indemnify us against any third-party claims arising from a legal violation for which you are responsible, including reasonable legal defense costs.
10. Cancellation Policy for Consumers in Off-Store Contracts
10.1 Scope of Application. This cancellation policy applies only if you are a consumer and enter into a paid contract not via the Apple App Store or Google Play, but off-store directly with us or via an off-store checkout. For App Store purchases, cancellation and refunds are governed by the rules of the respective store provider.
10.2 Right of Cancellation. You have the right to cancel this contract within fourteen days without giving any reason.
10.3 Cancellation Period. The cancellation period is fourteen days from the date the contract is concluded.
10.4 Exercising the Right of Withdrawal. To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement. You may do so by sending an email to info@helgoboss.org.
10.5 Consequences of Withdrawal. If you withdraw from this contract, we will refund all payments we have received from you without delay and no later than fourteen days from the day we receive your notice of withdrawal. We will use the same payment method you used for the original transaction for the refund, unless expressly agreed otherwise.
10.6 Early Expiration. For digital content or digital services, the right of withdrawal may expire early if you expressly agree that we may begin performance before the withdrawal period expires, and you confirm that you thereby lose your right of withdrawal. This consent is specifically obtained during checkout.
Sample Withdrawal Form If you wish to withdraw from the contract, you may fill out this form and send it to us:
To: Benjamin Klum, Helgoboss Projects, Förstereistr. 40, 01099 Dresden, Germany, Email: info@helgoboss.org
I hereby withdraw from the contract I have concluded regarding
[Description of the digital service] Ordered on: Name: Address: Date:
11. Term, Cancellation, Suspension, Termination
11.1 You may terminate your use at any time by uninstalling the app or deleting your account, provided this is technically possible.
11.2 Subscriptions must also be canceled via the respective store or the off-store cancellation process. The cancellation mechanisms provided for in the respective purchase channel shall apply.
11.3 We may temporarily suspend access if there are concrete indications of misuse, legal violations, or security risks, or if this is necessary to prevent damage or to ensure the operation of the service.
11.4 We may terminate the agreement for good cause, in particular in the event of serious or repeated violations of these Terms of Use or in the event of significant payment delays.
11.5 Consequences of Termination: Upon termination of the User Agreement or expiration of a paid license, the associated usage rights and functions shall cease, in particular access to paid online functions, synchronization functions, or server-based content, unless otherwise specified in the respective product appendix. Functions usable offline and content stored locally on the end device remain unaffected by this, provided the app or software technically enables such local use. Any grace periods, options for making content available locally, export options, and deletion periods are set forth in the respective product appendix.
12. Updates, Changes, Maintenance, Availability
12.1 We provide updates, in particular for bug fixes, security, adaptation to technical developments, and further development of the services.
12.2 For consumers, the statutory update obligations apply to paid digital products.
12.3 Changes to the Services. We may modify, expand, or discontinue features if there is an objective reason for doing so and this is reasonable for you, particularly for security reasons, due to technical advancements, to prevent misuse, or due to legal requirements. To the extent that mandatory requirements for changes to digital products apply to consumers, we will comply with these, particularly obligations regarding information and the protection of rights.
12.4 Availability, Maintenance, Best Effort. a) Uninterrupted availability is not guaranteed unless expressly agreed upon. We are obligated to make every effort to ensure stable service provision. b) For server-based online functions (e.g., Cloud Spaces, collaboration, account services), the following availability target applies in addition: 99.0% annual average at the delivery point (service front end), excluding the time required for updates, upgrades, new releases, and maintenance work, as well as announced maintenance windows. c) Periods during which the services are unavailable due to force majeure, disruptions to telecommunications networks, app store disruptions, or circumstances within the user’s sphere of responsibility are not taken into account. d) Scheduled maintenance windows will, where possible, be announced in advance via a status page or by other appropriate means. Users can check the status page for information on upcoming maintenance work and the current operational status. Individual notification will only be provided if expressly provided for or required by law. Emergency maintenance is permitted at any time.
12.5 Availability targets do not imply a no-fault guarantee of success. Any rights regarding defects and claims for damages are governed by statutory provisions and the provisions of these Terms of Use.
13. Warranty and Rights Regarding Defects
13.1 For consumers, the statutory rights regarding defects apply to paid digital products.
13.2 You are obligated to describe errors as precisely as possible and to enable us to investigate them. To the extent reasonable, you shall assist us by providing information that enables error analysis, in particular device type, operating system version, app version, and a clear description of the error.
13.3 For free services, rights regarding defects apply only in accordance with statutory provisions. No specific quality, compatibility, or availability is warranted for free features, unless expressly stated.
14. Liability
14.1 We are liable without limitation in cases of intent and gross negligence, as well as for injury to life, limb, or health, and in accordance with the Product Liability Act.
14.2 In the event of a breach of material contractual obligations due to slight negligence, our liability is limited to the foreseeable damage typical for this type of contract. Material contractual obligations are obligations whose fulfillment is essential for the proper performance of the contract and on whose compliance you may regularly rely.
14.3 Otherwise, we are not liable for slight negligence. Mandatory statutory liability provisions remain unaffected.
14.4 We are not liable for outages and disruptions beyond our control, in particular outages of app stores, payment services, telecommunications networks, or third-party services.
14.5 To the extent that damages result from data loss, liability exists only to the extent that the damage would not have occurred even if the user had performed proper and regular data backups. For offline content and local data sets, data backup is generally the responsibility of the user, unless the respective product appendix provides for a different backup procedure.
15. Electronic Communication
15.1 You agree to receive electronic messages for contractual purposes, in particular via email or in-app. It is important that your contact information is up to date.
15.2 You may revoke this consent at any time. In this case, the continued use of certain services that require electronic communication may be restricted.
16. Data Protection
16.1 Information regarding the processing of personal data can be found in the Privacy Policy.
16.2 App-specific details, particularly regarding hosting, analytics, crash reporting, push notifications, and third-party providers, are governed by privacy appendices.
17. Changes to the Terms of Use
17.1 We may amend these Terms of Use if there is a valid reason to do so, in particular changes in the legal situation, technical adjustments, further development of the services, or adaptations to market and security requirements.
17.2 Changes will be communicated to you in writing. If you do not object within six weeks of receipt, the changes shall be deemed agreed upon.
In the notice of amendment, we will inform you of your right to object and the legal consequences of your silence.
17.3 If you object within the deadline, we may terminate the contract as of the effective date if continuation without amendment is unreasonable.
17.4 We will only implement changes that affect material contractual obligations or significantly alter the contractual balance to the extent permitted by law and provided we take your interests into account appropriately, in particular through transparent information and reasonable alternatives.
18. Place of Performance, Governing Law, Jurisdiction, Consumer Dispute Resolution
18.1 German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection provisions of the country of your habitual residence remain unaffected.
18.2 For consumers, the statutory places of jurisdiction apply. For business customers, the supplementary terms and conditions for businesses also apply.
18.3 We do not participate in dispute resolution proceedings before a consumer arbitration board.
19. Final Provisions
19.1 Should individual provisions be or become invalid, the validity of the remaining provisions remains unaffected. The invalid provision shall be replaced by the applicable statutory provision.
19.2 Rights and obligations that, by their nature, must continue to apply shall remain in effect even after termination of the contract, in particular provisions regarding liability, data protection, choice of law, and final provisions.
20. License Terms (EULA) for Software and Apps
20.1 Subject Matter of the License
(1) These license terms govern the use of the respective app or software, including associated components and documentation, hereinafter referred to as “Software.”
(2) The Software contains copyrighted content as well as, where applicable, trade secrets and other intellectual property rights. The rights holder is the Provider or a licensor.
20.2 Grant of License and Scope
(1) The Provider grants the User a simple, non-exclusive right of use, limited in time to the term of the contract or the duration of the respective authorization, to use the Software for their own purposes within the scope of these Terms of Use and the respective Product Addendum.
(2) The specific scope of the license may vary depending on the method of purchase, product model, and Product Addendum. In particular, it may be limited by a) a link to a user account, b) a maximum number of Spaces, Cloud Spaces, or other usable areas, c) a maximum number of participating or invited users, d) a storage limit or other technical usage quotas, e) the number or type of devices, workstations, or computers, f) the permitted simultaneous use on one or more devices, g) the activated feature set based on subscription, one-time payment, license key, or other authorization, h) the duration of subscriptions, trial periods, or time-limited licenses.
(3) To the extent that specific license parameters, quotas, storage limits, user numbers, device restrictions, or restrictions on concurrent use are provided for in a product appendix, these shall take precedence.
20.3 Transferability and Sharing
(1) The transfer, sharing, or joint use of paid authorizations, subscriptions, license keys, or other license rights is permitted only to the extent expressly provided for in these Terms of Use or in the respective product appendix. Sharing of paid authorizations within a family or family sharing is not provided for, unless expressly offered through the respective purchase channel.
(2) To the extent that Jam Pad provides collaborative features, the account owner is entitled to invite other users to Cloud Spaces in accordance with the respective product appendix. These invited users may use the relevant Cloud Space within the scope of the role assigned to them without having to be the subscription holder themselves. This does not constitute a transfer of the subscription, a sublicensing, or an independent paid entitlement for the invited users outside the respective Cloud Space.
(3) If the software is obtained through an app store, use on multiple devices, account linking, transferability, and any family- or team-related usage models are additionally governed by the rules of the respective store and the restrictions described in the product appendix.
(4) The disclosure of access data, license keys, or permissions to third parties is prohibited unless expressly permitted in the Product Appendix.
20.4 Restrictions on Use
(1) The user may not decompile, reverse engineer, disassemble, or otherwise convert the software into a form understandable by humans, unless this is expressly permitted by law, in particular to ensure interoperability. Before engaging in such activities, the user shall contact the provider so that a reasonable solution can be offered.
(2) The User may not grant sublicenses. The User may not modify, rent, lease, lend, or use the Software as the basis for derivative works, unless this is strictly permitted by law or expressly authorized.
(3) The User may not distribute or disseminate the Software, unless expressly authorized.
(4) Technical protection measures may not be circumvented unless required by law.
20.5 Third-Party Software and Open Source
(1) The software may contain third-party software or open-source components. To the extent that third-party license terms apply, these shall prevail to the extent applicable and are provided in the product appendix or at an appropriate location within the software.
(2) The provisions of this EULA do not limit any rights to which you are entitled under mandatory open-source licenses.
20.6 Maintenance and Customer Service
(1) The Provider may provide maintenance and customer service for the Software, at least to the extent required by law and to the extent provided for in the respective product model.
(2) If an app is obtained via the Apple App Store or Google Play, the respective store provider is not obligated to provide maintenance and customer service for the Software.
(3) Support services, response times, and support channels are set forth in the Terms of Use and the respective product appendix.
20.7 Warranty, Trial Versions, Store-Specific Notices
(1) For consumers, statutory rights regarding defects apply when digital products are provided for a fee. These rights are not excluded or limited by this EULA.
(2) To the extent that free trial versions, free basic functions, or free services are provided, such provision is made to the extent permitted by law without any warranty as to specific quality. The provider may change or discontinue the scope of functions and duration of such offers.
(3) If an app is purchased through the Apple App Store and the user notifies Apple of a warranty violation, Apple may refund the purchase price in accordance with the store’s rules. Apple has no further warranty obligations to the greatest extent permitted by applicable law.
(4) Complaints and refunds in connection with an App Store purchase must primarily be handled through the mechanisms and terms of the respective store.
20.8 Liability Under the License
(1) Liability is governed by the liability provisions of the Terms of Use.
(2) To the extent that a product appendix provides for supplementary liability parameters for a specific product, these shall take precedence in the order of priority.
(3) Mandatory liability provisions remain unaffected, in particular in cases of intent, gross negligence, injury to life, limb, or health, and under product liability law.
20.9 Notification of Defects and Remedies
(1) The user must describe defects in a comprehensible manner and allow the provider to examine them.
(2) The Provider may provide subsequent performance in accordance with legal requirements, in particular by providing an update or a defect-free version.
(3) A claim that the software be brought into a specific state through an update exists only to the extent that this is required by law or has been expressly promised.
20.10 Intellectual Property Rights and Third-Party Claims
(1) The Provider is the owner or licensee of the intellectual property rights on which the software is based.
(2) In the event of third-party claims that the software infringes third-party intellectual property rights, the Provider is responsible for investigating, defending against, settling, and fulfilling such a claim, provided that the claim concerns the software as such and is not based on the User’s use outside the terms and conditions.
(3) The User shall assist the Provider in the legal defense to the extent reasonable and shall refrain from making any independent admissions without prior consultation.
20.11 Third-Party Beneficiaries and Third-Party Terms
(1) To the extent that an app is obtained through the Apple App Store, Apple and its affiliates are third-party beneficiaries of this EULA. Apple may enforce this EULA against the user as a third-party beneficiary.
(2) The User agrees to comply with the applicable contractual terms of third parties when using the Software, to the extent such terms are relevant to the use, in particular store terms and terms of integrated services.
20.12 Export and Sanctions Law
(1) The user must comply with the applicable sanctions, embargo, and export regulations when using, distributing, or making the software available, as well as when inviting additional users.
(2) The use, distribution, or provision of the software to persons, organizations, or countries is prohibited to the extent that this is prohibited under applicable sanctions, embargo, or export regulations.
(3) To the extent that we have concrete evidence that any use, transfer, or provision violates applicable sanctions, embargo, or export regulations or is intended to circumvent such regulations, we may restrict, block, or terminate the provision, use, or transfer to the extent necessary.
20.13 Term and Termination of the License
(1) The license is valid for the duration of the user agreement and ends upon its termination, unless mandatory legal provisions provide otherwise.
(2) Upon termination of the license, the user must cease using the software. To the extent reasonable and technically feasible, the user must delete or remove copies of the software.
(3) Rights and obligations that, by their nature, must continue to apply remain unaffected, in particular provisions regarding liability, data protection, dispute resolution, and final provisions.
20.14 Final Provisions of the EULA
(1) The Provider’s failure to immediately assert its rights shall not constitute a waiver of such rights.
(2) Should any provision of this EULA be invalid, the validity of the remaining provisions shall remain unaffected.
(3) The provisions of the Terms of Use shall apply to the choice of law and jurisdiction.
B. Supplementary Terms for Businesses
As of: April 2026
1. Scope and Confirmation of Business Status
1.1 This Addendum applies only to businesses (Section 14 of the German Civil Code (BGB)).
1.2 Unless these terms contain deviating provisions, the Terms of Use shall continue to apply.
2. Warranty in B2B Relationships
2.1 Defects must be reported immediately in writing.
2.2 We shall provide subsequent performance at our discretion through repair or replacement.
3. Liability in B2B Relationships
3.1 In cases of slight negligence, we shall be liable only for breaches of material contractual obligations, limited to foreseeable damages typical for the contract.
3.2 To the extent that liability under Section 3.1 exists in principle, the total amount of liability for all claims within a contract year is limited to the fees paid by the business for the relevant service in the twelve months prior to the occurrence of the damaging event, but at a minimum of EUR 1,000.00 and a maximum of EUR 10,000.00.
3.3 Liability for lost profits and indirect consequential damages is excluded to the extent permitted by law.
3.4 The foregoing limitations of liability do not apply in cases of intent, gross negligence, injury to life, limb, or health, claims under the Product Liability Act, or other mandatory statutory liability.
4. Place of Jurisdiction
The exclusive place of jurisdiction is Dresden, to the extent permitted by law.
5. On-Premise
On-premise or self-hosting services are not part of these terms and conditions. The provision of such services is not guaranteed and will only be provided if a separate contract is concluded for this purpose in individual cases.
C. Jam Pad – Product Appendix
As of April 2026
1. Product, Platforms, System Requirements
1.1 Jam Pad is an app for managing recordings and musical ideas.
1.2 Primary platforms: Android, iOS, macOS, Windows.
1.3 Secondary platforms: Web, Linux.
1.4 The supported operating system versions and technical system requirements are specified in the current product information, particularly on the website, the respective store listing, the product documentation, or the release notes. We may adjust the supported operating system versions and system requirements if there is a valid reason to do so, particularly due to technical advancements, security requirements, changes by operating system providers, or the discontinuation of outdated operating system versions. Legal obligations to provide updates to consumers remain unaffected.
2. Space Model
2.1 Jam Pad organizes content into Spaces. A Space is a self-contained collection of content (e.g., recordings, markers, playlists, documents, comments).
2.2 Space Types: Single-Device Spaces, Multi-Device Spaces, Cloud Spaces.
3. Single-Device Spaces
3.1 Content remains exclusively on the end device.
3.2 Data backup and protection of locally stored content are your responsibility.
4. Multi-Device Spaces and Synchronization via the Internet
4.1 Synchronization within the local network occurs directly between your devices.
4.2 Optionally, synchronization via the Internet can occur after opting in. Relay servers may be used to establish connections between your devices or to mediate encrypted connections if a direct connection between the devices is not possible.
4.3 Content is transmitted using end-to-end encryption. According to the technical design, relay servers do not have access to the content. However, for technical reasons, relay servers may process connection data such as public IP addresses, times, connection status, and similar technical metadata.
4.4 Relay servers may be operated by us directly or by hosting or infrastructure service providers we engage. To the extent that we use our own or dedicated relay servers, operation takes place within the European Union or the European Economic Area whenever possible. Details are provided in the current product information and privacy policy.
4.5 We do not guarantee completely uninterrupted or successful Internet synchronization on every network. Whether a direct connection or a relay connection can be used depends, among other things, on the network environment, firewalls, NAT configurations, Internet connection, and the availability of the infrastructure used.
4.6 Internet Sync can be completely disabled.
5. Cloud Spaces, Account, Collaboration
5.1 Cloud Spaces require a Jam-Pad account. Social login may be supported.
5.2 Cloud Spaces require an active subscription or a current trial period, where offered.
5.3 Collaboration is by invitation only. There are no open spaces.
6. Roles and Permissions
6.1 The roles “Owner” and “Participant” are provided for collaborative Cloud Spaces.
6.2 The Owner manages the respective Cloud Space and can invite or remove other users as Participants, provided the app offers these functions. Participants can use the respective Cloud Space within the scope of their assigned role and the permissions technically provided.
6.3 Specific permissions may vary depending on content type, function, ownership or creation status, and the app’s technical design. Details regarding the respective role permissions are provided in the product documentation, help documentation, or within the app.
6.4 An invitation as a Participant does not constitute a separate subscription or a transfer of the Owner’s rights. A transfer of ownership is not provided for. If the Owner deletes their account or their authorization to use the Cloud Space ends, the deletion and access provisions under Section 9 apply.
7. Quotas and Limits
7.1 Certain quotas and technical usage limits may apply to Cloud Spaces and collaborative features, depending on the subscription.
7.2 Quotas may apply in particular to: a) the maximum number of Cloud Spaces, b) the maximum number of participating users, including the account owner, c) the maximum available storage space for content, particularly for recordings and other large files, d) other technical usage quotas, to the extent these are provided for in the respective subscription plan.
7.3 The specific quotas and limits are determined by the respective subscription plan and are displayed in the app, in the store, at checkout, on the website, or in other product information.
7.4 If an agreed-upon limit is reached or exceeded, affected features may be restricted, in particular the creation of additional Cloud Spaces, the invitation of additional participants, or the upload of additional content. Content already available locally remains unaffected by this, provided the app technically enables such local use.
8. Push Notifications
8.1 Jam Pad may in the future provide push notifications for service-related purposes, provided this feature is implemented in the app and activated by the user via the app or device settings.
8.2 Push notifications are used exclusively for function-related notifications, in particular to inform users about accepted Space invitations or the receipt of messages in a Cloud Space.
8.3 Marketing push notifications are not sent. Users can disable push notifications via the app or their device settings, provided the respective platform supports this.
9. Deletion, Grace Period, Local Availability, and Backups
9.1 Upon expiration, termination, or non-renewal of a subscription, as well as in the event of a payment suspension or account deletion, a 14-day grace period applies to the Cloud Spaces managed by the account owner,
unless otherwise indicated in individual cases.
9.2 During the grace period, the affected Cloud Spaces are generally accessible in read-only mode. The user may use this time to make content available locally on their devices or to download it, provided the app technically allows this. Editing, further synchronization, or collaborative use of the affected Cloud Spaces may be restricted or prohibited during the grace period.
9.3 Upon expiration of the grace period, access to the affected Cloud Spaces in the cloud ends. Content stored locally or previously made available offline remains unaffected, provided it is present on the respective device and the app technically permits its local use.
9.4 If an account is deleted, reactivation may be possible within the grace period. After the grace period expires, there is no entitlement to restoration of the account or the affected Cloud Spaces.
9.5 For technical reasons, backups may remain stored for up to 90 days and may be overwritten or deleted thereafter. Restoration from backups occurs only in exceptional cases and is not provided as a general restoration or export function.
10. Monetization and Distribution
10.1 One-time payments may unlock certain features, particularly synchronization or other additional features. The specific scope of the unlocked features is determined by the respective product description in the app, in the store, at checkout, or in the product information.
10.2 Subscriptions may unlock, in particular, Cloud Spaces and collaborative features. The Jam-Pad Cloud subscription is account-based. It entitles the account owner to use Cloud Spaces within the applicable quotas and limits as set forth in Section 7 and to invite participants to the respective Cloud Spaces.
10.3 Participants do not require their own subscription to participate in a Cloud Space shared by the account owner, provided they use the respective Cloud Space only within the scope of their assigned role and the functions provided for this purpose.
10.4 Jam Pad can generally be used on multiple devices, provided this is permitted under the rules of the respective store, the user account, the technical system requirements, and the product information. The use of server-based online features may additionally depend on an active subscription, a trial period, or other authorization.
10.5 Sales primarily take place through app stores. Off-store sales may also be offered.
11. Error Tracking and Diagnostics
11.1 Jam Pad may use error tracking and technical diagnostics, in particular via Sentry, to detect errors, crashes, and stability issues and to improve the app. To the extent that this feature is used, the user may disable error tracking via a toggle in the app settings, provided this is technically available.
11.2 Error tracking is not used for advertising, marketing, or profiling purposes.
Details regarding the processing of personal data, the technical data processed, Sentry, the legal basis, and the option to disable tracking are provided in the privacy policy.
D. Helgobox – Product Appendix
As of April 2026
1. Product Description
1.1 Helgobox is a plugin for REAPER.
1.2 Components: ReaLearn (open source, GPL-3) and Playtime (commercial with license key).
2. Open Source ReaLearn
2.1 The respective open-source license terms apply to ReaLearn.
2.2 Donations do not entitle the recipient to support or specific updates.
3. Playtime License Key and Purchase
3.1 Playtime is the commercial component of Helgobox. Certain Playtime features require a valid license key.
3.2 Playtime licenses, where available, can be purchased via 2Checkout or another designated purchase channel.
3.3 A purchased Playtime license entitles the user to install the software on any number of the user’s computers or devices. However, simultaneous use is limited to one computer at a time. Concurrent use on multiple computers or devices is permitted only if an additional license has been purchased for this purpose or if this is expressly permitted.
3.4 Activation is performed offline by entering a standard license key. The software is not tied to a specific device. Online activation is not required to use the licensed Playtime features.
3.5 The user is obligated to treat the license key as confidential and not to disclose it to third parties. Disclosure of the license key is only permitted to the extent that this is expressly allowed under mandatory law or these Terms of Use.
4. Online Components
4.1 Helgobox may optionally perform a version check.
4.2 Helgobox may use error tracking and technical diagnostics, in particular via Sentry, to detect errors, crashes, and stability issues and to improve the software. If this feature is used, the user may disable error tracking via a toggle in the app settings, provided this is technically available.
4.3 Error tracking is not used for advertising, marketing, or profiling purposes. Details regarding the processing of personal data, the technical data processed, Sentry, the legal basis, and the option to disable this feature are provided in the privacy policy.
4.4 To the extent that online components are used, the offline usability of the software remains unaffected. There is no entitlement to a specific level of availability for these online components.
E. ReaBoot – Product Appendix
As of April 2026
1. Product Description
1.1 ReaBoot is an open-source installer (GPL-3) and includes a desktop application as well as a website.
1.2 ReaBoot can also install third-party extensions. You are responsible for their license terms.
2. Website Operation
2.1 The ReaBoot website serves to provide information and downloads related to ReaBoot.
2.2 ReaBoot can retrieve information from servers, in particular lists, metadata, or installation packages. We assume no responsibility for the availability and content of external sources, in particular third-party projects.
2.3 The user is obligated to comply with the license terms of the respective installed extensions.